Frequently Asked Questions
How long will my order take to arrive?
Orders are dispatched within 1-2 business days and typically delivered within 5-9 business days, depending on your location.
Is shipping free?
Yes! Shipping is completely free across India on both prepaid and Cash on Delivery (COD) orders.
Do you offer Cash on Delivery (COD)?
Yes, COD is available. A small COD Handling Charge of ₹100 applies to Cash on Delivery orders - this covers the extra courier costs involved in processing cash payments and is shown clearly in your order summary before you confirm. Prepaid orders (UPI, cards, netbanking, wallets) have no such charge.
Is it safe to pay on this website?
Yes. All payments are processed securely through encrypted, trusted payment gateways. We never store your card or payment details.
Can I track my order?
Yes, you'll receive a tracking link via email/SMS as soon as your order is shipped.
Can I cancel or change my order?
You can cancel your order for free as long as it hasn't shipped yet. Email us at harshhsinghall08@gmail.com with your order number.
What if I receive a damaged or wrong item?
Email us within 48 hours of delivery with your order number and a photo/video of the issue, and we'll arrange a free replacement or refund.
How can I contact you?
Email us anytime at harshhsinghall08@gmail.com - we personally read and respond to every message.