Terms of service

Last updated: 18 July, 2026

Welcome to TheShopVerse. These Terms of Service ("Terms") govern your use of our website theshopverse.in (the "Site") and any purchase made through it. By accessing or using our Site, you agree to be bound by these Terms.

1. General
TheShopVerse operates this online store to offer home, kitchen, electronics, and lifestyle products to customers across India. We reserve the right to update or change these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms.

2. Eligibility
By using this Site, you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent/guardian, and that you have the legal capacity to enter into a binding contract.

3. Products and Pricing
All product descriptions, images, and prices are subject to change without notice. We make every effort to display accurate pricing and product information but do not warrant that descriptions or other content is error-free. In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders and Acceptance
Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

5. Payments
We accept prepaid payments (UPI, cards, net banking) and Cash on Delivery (COD) where available. COD orders may be subject to a handling charge as displayed at checkout. Prepaid orders may be eligible for additional discounts as advertised.

6. Shipping and Delivery
Please refer to our Shipping Policy for delivery timelines, charges, and related terms.

7. Returns and Refunds
Please refer to our Refund Policy for details on returns, exchanges, and refund eligibility.

8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and product descriptions, is the property of TheShopVerse and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. User Conduct
You agree not to use this Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. You agree not to attempt unauthorized access to any part of the Site or its related systems.

10. Limitation of Liability
TheShopVerse shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or Site. Our total liability for any claim shall not exceed the amount paid for the relevant order.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

12. Contact Us
For any questions regarding these Terms, please contact us at support@theshopverse.in.